Woudhuysen

Tag: Customer Service

Verint

Contact Centres 2030: The Shape of Automation to Come

Published 22 October 2018

Artificial Intelligence is spreading – above all, to help staff deal with customers better

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On the internet, nobody knows you're a dog

Customer service: toward a new, very different agenda

Published 18 March 2018

Customer loyalty? The whole idea is past its sell-by date

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