December 2005 | Rising East

From urban regeneration to social engineering

The world’s cities are engaged in renewed competitive struggles with each other. But the strategies surrounding urban regeneration face a crisis of creativity

16 September 2005 | IT Week

IT must address grey matters

Technology must be harnessed to ensure businesses get the best out of the UK's ageing workforce.

27 May 2005 | IT Week

The government IT club wants you

Government IT may be changing but it still encroaches where it is not needed.

20 July 2004 | UK Trade & Investment

The globalisation of UK manufacturing and services, 2004-24: toward the agile economy

For both inward and outbound investment, as well as exports, the UK economy requires a new, agile approach 226kB

27 April 2004 | IT Week

How IT can make city life better

If councils want to use the web to assist urban revival, they should spend less time on waffle and more on building useful services.

2003 | BT

Toward an agile public sector

There is an unmistakable public demand for greater agility in government. 123kb

2002 | BT

Organisational innovation in public services

Four articles that seek to make the public sector less grey, less impenetrable. 422kb

Autumn 1995 | Demos Quarterly No 7

More to learn from business

Whatever its failings and its dissimilarities, customer service in the private sector has a lot to teach the public sector 168kB

9 March 1992 | Management Today

No computers, no culture

London's cultural trade cannot alone restore the city's self-respect. What it needs is to exploit the wider 'culture' of IT